Shipping & Returns
Countries We Ship To & Shipping Costs
Each piece is custom-made for you—only after you place your order. We currently ship to the following countries:
- Germany: €4.90 (manufactured and shipped in Germany)
- Austria: €4.90 (manufactured and shipped in Austria)
- France: €6.90 (manufactured and shipped in France)
- Italy: €6.90 (manufactured and shipped in Italy)
- Netherlands: €6.90 (manufactured and shipped from Germany)
- Belgium: €6.90 (manufactured and shipped from Germany)
🎁 Free shipping on orders of 2 or more items!
Delivery Time
Your order will usually arrive within 2–5 business days.
If you have any questions, our customer service team is always here for you: 📧 support@studiosonntag.shop
Seasonal delays
During holidays and peak seasons (e.g., Christmas), there may occasionally be longer production or shipping times.
Where We Print and Why
Studio Sonntag is based in Germany. International shipments are processed and shipped by selected local businesses in the respective countries. This ensures shorter shipping routes and fast, secure delivery. We ship directly from Germany to the Netherlands and Belgium.
Good to know: We typically manufacture and ship from the countries listed above. During periods of high demand—such as before Christmas—or in the event of unplanned outages, we reserve the right to fulfill your order from a different location. Shipping costs and quality standards remain the same.
Returning personalized products
Our products are custom-made for you—therefore, special return policies apply.
Pursuant to Section 312g(2)(1) of the German Civil Code (BGB), there is no statutory right of withdrawal for personalized goods. Returns or refunds are therefore generally not permitted.
Our voluntary 30-daysatisfaction guarantee:
If your product is defective or does not meet your expectations, we will review each case individually and usually find a reasonable solution—such as a replacement or store credit.
Contact: Please email a photo of the item and your order number to support@studiosonntag.shop
Your benefits at a glance
-
No return is necessary without prior consultation
-
Quick, customized review in the event of a complaint
-
Personal contacts instead of automated processes