Countries of delivery: Germany (DE) and Austria (AT)

Shipping costs:

• Germany: 4.50 €
• Austria:€6.90

Free shipping on orders of 2 or more items.

Delivery time: Your order will usually arrive within 2–4 business days!

Note for Austria: Shipments are sent from Germany—delivery to another country may therefore take a little longer.

Seasonal delays: During holidays and peak season (e.g., Christmas), it may sometimes take longer for your order to be processed or shipped.

 

---

Returns of Personalized Products

Our products are made especially for you—that's why we have special return policies.

According to Section 312g(2)(1) of the German Civil Code (BGB), there is no statutory right of withdrawal for personalized goods. Therefore, returns or refunds are generally not permitted.

Our voluntary 30-day satisfaction guarantee:
If your product is defective or does not meet your expectations, we will review each case individually and usually find a reasonable solution—such as a replacement or store credit.

Contact: Please email a photo of the item and your order number to kontakt@studiosonntag.shop

 

---

Your benefits at a glance

• No return shipment is required without a prior appointment

• Prompt, individualized assessment in the event of complaints

• Personal contacts instead of automated processes