Shipping & Returns
Countries We Ship To & Shipping Costs
We custom-manufacture your order in Germany and currently ship to the following countries:
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Germany: €4.90
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Austria: €6.90
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Belgium: €6.90
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Netherlands: €6.90
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France: €6.90
🎁 Free shipping on orders of 2 or more items!
Delivery Time
Your order will usually arrive within 2–5 business days.
If you have any questions, our customer service team is always here for you: 📧 support@studiosonntag.shop
Seasonal delays
During holidays and peak seasons (e.g., Christmas), there may occasionally be longer production or shipping times.
Returning personalized products
Our products are custom-made for you—therefore, special return policies apply.
Pursuant to Section 312g(2)(1) of the German Civil Code (BGB), there is no statutory right of withdrawal for personalized goods. Returns or refunds are therefore generally not permitted.
Our voluntary 30-day satisfaction guarantee:
If your product is defective or does not meet your expectations, we will review your case individually and will usually find a reasonable solution—such as a replacement or store credit.
Contact: Please email a photo of the item and your order number to support@studiosonntag.shop
Your benefits at a glance
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No return is necessary without prior consultation
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Quick, customized review in the event of a complaint
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Personal contacts instead of automated processes